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(TOPS)
TotalCare Plan for IT Service Plan = (3 Parts)
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Part (1 of 3) of our (TOPS)
Total Care Plan
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| Abrax Tech Solutions delivers
proactive maintenance services through our flat fee (TOPS)
TotalCare "All you can eat" Service Plans. Designed to reduce
your costs, increase your profits and mitigate your business risks,
we partner with you as your Virtual CIO and IT Department, allowing
you to focus on running your business, not your technology. See
the 3 Parts. |
1. Technical Operations Center
- Rapid Response
- Certified Technicians
- Published SLA and Escalation Process
Learn More
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Part (2 of 3) of our (TOPS)
Total Care Plan
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| Our relationship begins with evaluating
your current state of technology, including infrastructure, hardware
and line-of-business applications and vendors. We work with you
to identify your critical business processes, pain points and vulnerabilities,
and perform a threat analysis to determine your business risks.
Completing this process allows us to design a Technology Plan that
aligns with your long-term business goals. |
2. 24 x 7 Network Monitoring
- Monitors Health of Network Devices
and Line of Business Applications
- Diagnoses problems before they occur (X-Ray Vision Technology)
Immediately Alerts NOC Staff of critical issues for instant response
Learn More>
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Part (3 of 3) of our (TOPS)
Total Care Plan
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| We become an extension of your business,
and true Partner. Because our Service Plans are based on a flat
monthly fee allowing you the ability to budget your IT costs annually,
we assume both the financial and technical risks in our relationship,
fueling our commitment to continuously identify and deliver solutions
that improve your efficiencies and reduce downtime – as a
true Partner should. |
3. Vendor Management
- Manages all infrastructure/line of business vendors
- Recaptures your staff’s lost productivity
Allows you to run your business, not your vendors
Learn More
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Call Abrax Tech Solutions
for more info at
(952)-944-2357
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